At AutoZone, we have put customers first since 1979, when our first store was opened in Forrest City, Arkansas. As the leading retailer and a leading distributor of automotive replacement parts and accessories with stores in the U.S., Puerto Rico, Mexico and Brazil; AutoZone has been committed to providing the best parts, prices and customer service in the automotive aftermarket industry. We have a rich culture and history of going the Extra Mile for our customers and our community. At AutoZone you’re not just doing a job; you’re playing a crucial role in creating a better experience for our customers, while creating opportunities to DRIVE YOUR CAREER almost anywhere! We are looking for talented people who are customer focused, enjoy helping others and have the DRIVE to excel in a fast paced environment!

Training & OD Specialist

Job Description


The Training & OD Specialist will provide training support and project management for training related activities including instructor-led, web-based training and blended learning solutions from inception to implementation (planning, research, analysis, design, development, communication, evaluation and ongoing maintenance). In addition, this individual will serve in a project management capacity including, but not limited to, project administration and reporting, resource management, stakeholder management, project budgeting, project planning and communications. Perform other duties as assigned.

  • Develop training and all materials needed, which could include: facilitator guide, participant guide, job aid, web-based training course/curriculum
  • Identify the needs of target audiences, develop appropriate training deliverables, integrate these needs into the end-product and manage the implementation of those training deliverables

  • Obtain content and alignment of projects and tasks from stakeholders and subject matter experts

  • Work with Training and Development Advisors to analyze performance results, identify strengths or gaps in performance and recommend training-based solutions as needed

  • Create engaging training concepts, themes, graphics, and interactions for instructor-led and web-based training solutions

  • Communicate and interact across all levels of the organization

  • Provide Learning Management System administrative support as it relates to training issues and feedback

  • Bachelor’s degree or equivalent work experience required
  • Four years of training-related experience
  • Instructional design experience
  • Experience with multimedia design tools such as Adobe Photoshop, Illustrator, SnagIt, Audition, Premiere Pro

  • Experience with authoring tools such as Articulate 360, Storyline 3 and Rise required; Adobe Captivate a plus

  • Experience with Learning Management Systems (LMS) administration and support required

  • Proficient in Microsoft Office suite (Outlook, Word, PowerPoint, Excel)

  • Able to develop instructionally sound learning solutions and testing materials with minimal supervision

  • Able to work independently or with a team on joint projects in a multi-tasking corporate environment

  • Excellent written and verbal communication skills and strong interpersonal skills

  • Strong problem-solving, project management, and organization skills

  • Previous retail experience a plus  #LI-BP