At AutoZone, we have put customers first since 1979, when our first store was opened in Forrest City, Arkansas. As the leading retailer and a leading distributor of automotive replacement parts and accessories with stores in the U.S., Puerto Rico, Mexico and Brazil; AutoZone has been committed to providing the best parts, prices and customer service in the automotive aftermarket industry. We have a rich culture and history of going the Extra Mile for our customers and our community. At AutoZone youā€™re not just doing a job; youā€™re playing a crucial role in creating a better experience for our customers, while creating opportunities to DRIVE YOUR CAREER almost anywhere! We are looking for talented people who are customer focused, enjoy helping others and have the DRIVE to excel in a fast paced environment!

IT Manager (Cloud Platform engineering and Ops)

Job Description

Summary:

At AutoZone we are on a journey to move our core systems from our datacenters to the cloud. This role will manage and support the platform for AutoZone. The role will also have direct reports. 

Responsibilities:

Develops technical talent and leadership capabilities in team members and ensures a highly motivated team through coaching and mentoring.

Implements Systems to maximize usability, accessibility, and customer experience.

Manages the planning, control and progress of system design, development and deployment activities, following agile/scrum methodologies.

Develops trusted and open relationships with key Operations business partners at Director and VP level.

Works closely with and manages vendor partner relationships as applicable.

Supports the companyā€™s Retail strategic vision. Works with the IT VP, Director and the CIO in the development of systems strategy in support of that vision.

Coordinates between internal and external resources, ensuring effective communication between all groups and individuals involved in projects.

Leads all projects under the rules and guidelines of the Project Management Office (PMO). Ensures all PMO documentation is produced to high standards.

       Supports the management of any finances that go with the work, such as project budget etc. 

Cloud Operations & Reliability: Lead and manage the operations team to ensure high availability, scalability, and performance of cloud-based applications and services on GCP.

Incident & Problem Management: Oversee incident detection, response, and resolution processes to minimize downtime and maintain SLAs

Monitoring & Observability: Develop and implement a comprehensive monitoring strategy using tools like Dynatrace, Google Cloud Operations Suite etc.

 

 Requirements:

Bachelorā€™s degree in computer science or related field

Minimum of 5 to 10 years total experience in IT development  

Understand modern engineering practices and champion them with the team.

Demonstrable background in building highly responsive systems that are reliable and fault tolerant with built in observability to ensure smooth operability.

Experience implementing systems using modern technology stacks within the Datacenter or Public/Private cloud infrastructures

Minimum of 2-3 years of experience in a managerial position in a technology group with a proven track record for business capability delivery and talent development.

Excellent written and verbal communication, presentation, and analytical skills, including the ability to effectively communicate complex technical concepts and designs to a broad range of people

Experience using Agile (Scrum/Kanban/SAFe/XP) project development methodologies

Willingness to learn and adapt to changing business and technology landscapes

5+ years of experience in Cloud Operations or SRE, or DevOps.

Preferred background on Google Cloud Platform (GCP) but Azure or AWS is fine.

Strong experience in incident management, root cause analysis, and problem resolution.

Understanding of networking, security best practices, and cost optimization in GCP.

 

Familiarity with CI/CD pipelines, Kubernetes (GKE), and cloud-native application deployments.

 

 

Benefits at AutoZone

AutoZone cares about people. Thatā€™s why AutoZone offers thoughtful benefits programs designed to improve AutoZonersā€™ physical, mental and financial wellbeing. Some of these benefits include:

Ā·         Competitive pay and time off

Ā·         Unrivaled company culture

Ā·         Medical, dental, vision, life, and short- and long-term disability insurance options  

Ā·         401(k) with Company match and Stock Purchase Plan

Ā·         Mental and physical wellbeing programs

Ā·         Opportunities for career growth and tuition reimbursement

Eligibility and waiting period requirements may apply. Learn more about all that AutoZone has to offer on careers.autozone.com.
 
An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources