At AutoZone, we have put customers first since 1979, when our first store was opened in Forrest City, Arkansas. As the leading retailer and a leading distributor of automotive replacement parts and accessories with stores in the U.S., Puerto Rico, Mexico and Brazil; AutoZone has been committed to providing the best parts, prices and customer service in the automotive aftermarket industry. We have a rich culture and history of going the Extra Mile for our customers and our community. At AutoZone you’re not just doing a job; you’re playing a crucial role in creating a better experience for our customers, while creating opportunities to DRIVE YOUR CAREER almost anywhere! We are looking for talented people who are customer focused, enjoy helping others and have the DRIVE to excel in a fast paced environment!

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Digital Content Strategy Manager

  • Memphis, Tennessee
  • Ecommerce (Corp)
  • 250001IU

Job Description

Position Summary

The Manager, Digital Content Strategy will lead the planning, optimization and execution of engaging digital content strategies.  This role will focus on driving customer engagement, enhancing AutoZone’s digital presence and supporting business goals through innovative content initiatives. The ideal candidate must be a creative and skilled digital storyteller, strategic thinker and collaborative manager who thrives in a fast-paced environment.

 Key Responsibilities

Strategic Content Leadership

Develop and oversee the content strategy for AutoZone’s digital platforms (AutoZone.com and Mobile App), ensuring alignment with the brand, business objectives, merchandising, and customer needs to drive conversion.

Collaborate with cross-functional teams, including Merchandising, Marketing, Product, and UX/UI, to ensure content supports team and broader organizational goals.

Drive the creation and implementation of data-driven content plans to enhance the customer experience and improve performance metrics.

 

Content Development & Management

Oversee the creation and execution of compelling digital content across the digital experience that drives traffic and conversion.

Establish and enforce standards and guidelines to ensure consistency and quality across all digital touchpoints.

Manage timelines and deadlines for content initiatives.

Drive the creation and maintenance of planning and scheduling documents detailing the release of site content (monthly and ad hoc)

 

Performance Optimization

Use analytics tools to measure content performance, identify trends, and optimize strategies based on insights.

Conduct regular A/B testing and usability studies to refine content and enhance user engagement to drive results.

Partner with SEO and SEM teams to ensure content is optimized for discoverability and search engine performance.

 

Team Leadership & Development

Manage and mentor a team of content specialists fostering a culture of creativity and innovation who are laser-focused on driving sales

Be able to speak to leadership, presenting strategic initiatives and results.

 

Innovation & Industry Awareness

Stay updated on digital trends, emerging technologies, and best practices to keep AutoZone at the forefront of digital engagement.

Advocate for innovative solutions that elevate the customer experience and differentiate the brand in the competitive marketplace.

 

Additional Responsibilities Include:

Build and leverage cross-functional expertise to influence digital/eCommerce strategies and initiatives.

Create and implement opportunities for process improvements. 

Maintain full understanding of all communication channel plans; help drive collaboration across channels.

Experience with JIRA, ContentStack (CMS) and Figma or similar tools preferred.

 

Supervisory Responsibilities

This position has two or more direct reports and will oversee multiple external vendors. In addition, this role offers significant lateral and upward influence, leading strategic conversations across the organization and with senior leadership teams.

 

Education and/or Experience

REQUIRED:

Bachelor’s degree in business, Marketing or similar field or equivalent years of experience

7-10 years of experience in marketing and project management, retail industry preferred 

Experience or understanding of digital touchpoints (online, mobile, display advertising, SEO, paid search, email) 

Experience leveraging analytics and tracking key performance metrics to guide strategies

Assist in product, segment and category support for growth initiatives.

Take both a lead and supporting role in executing marketing initiatives.

 

Benefits at AutoZone

AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs designed to improve AutoZoners’ physical, mental and financial wellbeing. Some of these benefits include:

·         Competitive pay and time off

·         Unrivaled company culture

·         Medical, dental, vision, life, and short- and long-term disability insurance options  

·         401(k) with Company match and Stock Purchase Plan

·         Mental and physical wellbeing programs

·         Opportunities for career growth and tuition reimbursement

Eligibility and waiting period requirements may apply. Learn more about all that AutoZone has to offer on careers.autozone.com.
 
An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources

 

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. ​

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